TUM's quality management (QM) system is an administrative tool used university-wide to evaluate and fine-tune all factors affecting the quality of teaching and learning. Its chief objective is to design, implement, and enhance degree programs that are not only attractive and challenging but also internationally competitive. Focusing on students and the quality of their academic training, this system covers the entire degree program life cycle and all related academic processes - from the introduction of a program through its continuing operation, evaluation, and optimization.
The success of our QM system hinges on the participation and commitment of everyone affiliated with TUM. In accordance with criteria established on an inter–university basis, our QM measures are implemented throughout TUM's schools and colleges as well as at numerous additional scientific and nonscientific TUM institutions.
TUM views itself as an entrepreneurial university that serves as a strong, responsible partner to industry and society. In keeping with this role, our QM initiatives are not limited to searching for optimal solu–tions within the framework of a state institution of higher education; rather, we are committed to participating proactively in the systematic optimization of the very framework itself. To this end, we are continually reviewing and refining our strategic goals.
All academic processes and workflows that are relevant to the quality of teaching and learning at TUM are steered by means of the "plan-do-check-act" (PDCA) feedback control cycle. This system has proven immensely valuable in the optimization of TUM's degree programs and related service offerings:
